Jerry is working at the desk of a client in the marketing department of his company. The client thinks that the problem is the video card, because he has a computer at home with the same problem. The client explains to Jerry that when he fixed the problem, he had to reseat the video card. What should Jerry do when dealing with the client?
there is no harm in jerry doing what the client suggests, it shows that jerrry trusts the client, because of this the client might want to employ jerry again.
