Which of the following best describes total quality management? A. the process by which a company analyzes a competitor's products to identify desirable improvements B. the principle that quality belongs to each person who creates it while performing a job C. the sum of all activities involved in getting high-quality products into the marketplace D. the consistency of a product's quality from unit to unit

Now I might be wrong but it wants total quality management. Option C makes the most sense because it says all activities that involve getting high-quality products into the marketplace. It seems to be most efficient as the others mention quality but not about getting the best quality in the store. Quality is your fluff word. They put it in every answer to trick you, be sure to read the whole question to see what it really says.

Lanuel Lanuel · Answer 2 · 2025-03-26T19:01:52-04:00

The option which best describes total quality management (TQM) is: C. the sum of all activities involved in getting high-quality products into the marketplace.

Total quality management (TQM) can be defined as a strategic management framework that is aimed at achieving long-term success by always giving satisfaction and high-quality products to your customers through the efforts of all the member of staff in an organization.

This ultimately implies that, total quality management (TQM) is a management tool that is typically used by businesses to improve level of production, get high-quality products and attain customers' satisfaction, thereby, leading to long-term success in the business.

In conclusion, total quality management (TQM) is the overall sum of all activities that is involved in getting high-quality products into the marketplace, so as to attain customers' satisfaction.

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