The six steps of the decision-making process are problem identification, criteria specification, solution identification, analysis of relevant information, selection of the best alternative and performance evaluation.
The decision-making process is essential for any organization, this six-step method helps in choosing the best decision to reach the objectives and goals.
The six steps are as follows:
It is the most important step, which requires the manager's experience and knowledge to define the problem that requires decision-making.
At this stage, the criteria for decision-making are specified, such as reducing costs, maximizing sales, redesigning the work.
- Identification of solutions:
It corresponds to the choice of the best alternatives to carry out decision-making.
- Analysis of relevant information:
At this stage, an analysis of the costs and benefits associated with each alternative identified for decision-making is carried out.
- Selection of the best alternative:
After analyzing the costs and benefits, the manager therefore chooses the best alternative and makes the decision.
In the last step, the manager analyzes the impact of his decision through feedback and results for possible future decisions.
Therefore, the method is based on qualitative and quantitative analyzes that support the manager to make important decisions.
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