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george has an excellent idea to increase productivity on the sales floor. however, the original idea he sent to his superiors was altered along the way and became ineffectual. this occurrence is known as:

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The statement above is the example of upward distortion. It is because George communicate and share his idea through the supervisors.

Distortion of upward communication by subordinates generally can be described as the instrumental for attainment of need-goals. In psychology, upward distortion or upward communication can be described as a written and oral messages that originate with individuals lower in the hierarchy of an organization. The upward distortion flow upward to those occupying positions higher in the hierarchy. The impact of distortion through the communication is the message can be replaced with a different interpretation as the receiver reconstructs the meaning of the message.

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